Terms of Sale

Return Policy

All sales are final. If an error is made and the wrong product is sent, a correct replacement will be immediately sent and the customer must agree to:

1. Return the mistakenly sent product in “as new” condition

2. The returned product is received within 30 days of dispatch from Redfern Natural History Productions.

3. The return shipping is paid by the customer.

Review Sample Copies of our Books

We are happy to provide copies of our book titles, upon request, to reviewers, retailers and wholesalers who prefer to examine the title prior to making a commitment to purchase.

We provide review copies with an invoice for the requested products with a 20% discount of the retail price.

After review, if the book is ordered for resale we will cancel the original invoice and include the review copy as part of the order, applying the appropriate new discount.

Otherwise, the reviewer may choose either of the following options:

1. The book may be kept and the original invoice paid.

2. The book may be returned at the sender’s expense to the address above. The book must be in “as new” condition when received, accompanied by a copy of the original invoice.

Please contact our sales team if you have any questions or require more information.

Please feel free to purchase from this site with confidence! We are here to serve you!